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Please complete the form below to report a pothole. Provide as much detail as possible. Contact information is optional for all requests. All personal information will be kept confidential.
Describe using Street address / location
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Your submission will generate a work order. Potholes are repaired based on location. Potholes on very busy streets will be repaired sooner than those on less-travelled streets.For further information or to report a pothole over the phone, contact our Dispatchers at 625-2195 (24 hours).
Any collection of personal information is made under the authority of the Municipal Act, 2001. Personal information is collected in compliance with the Municipal Freedom of Information and Protection of Privacy Act.
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500 Donald Street E. P.O. Box 800 Thunder Bay, ON P7C 5K4
Office Hours: Monday - Friday: 8:30 am - 4:30 pm
Quick Links:Contact DirectoryA-Z Services Report a ProblemWebsite Technical Issue TTY: (807) 622-2225City Infrastructure Dispatch:(807) 625-2195
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